Synchronization
To start using Dialogflow with PSI Bot follow the steps below.
Go to console.cloud.google.com and sign in.
Activate the Dialogflow API by entering Dialogflow API on the top search bar. Click Dialogflow API and then click Enable.
Create your first project by clicking the Select a project button on top-left. Name the project as you want.
Select the project and the go to Left menu > APIs and services > OAuth consent screen. Select External and click Create. In App name enter what you want, in User support email and Developer contact information enter your email. Click Save and continue.
In the scopes area, click Add or remove scopes, scroll bottom and into the Manually add scopes area enter
https://www.googleapis.com/auth/dialogflow,https://www.googleapis.com/auth/cloud-language,https://www.googleapis.com/auth/cloud-translation. Click Add to table and then Update and Save and continue.In the test users area, click Add users and add your Google email, use the same email as the currently logged in account. Click Save and continue.
Go to Left menu > APIs and services > Credentials and click Create credentials, select OAuth client ID. As Application type select Web application. Enter any name you want. In Authorised redirect URI enter the redirect URL, get it from PSI Bot > Settings > Dialogflow > Synchronization > Authorised redirect URI. Click Create.
Copy Client ID and Client Secret and paste them into PSI Bot > Settings > Dialogflow > Synchronization. Save the settings.
Click PSI Bot > Settings > Dialogflow > Synchronization > Synchronize. Login with the same Google account you have used till now. On the next screen click Continue. On the next screen select all scopes and click Continue.
Copy the Refresh token and paste it into PSI Bot > Settings > Dialogflow > Synchronization > Refresh token.
You are almost done! Now you have to enter your chatbot Project ID or Agent Name, to get it follow the steps below. Note that the app does not need to be approved by Google.
Get Project ID
Log in to the Dialogflow ES console by going to dialogflow.cloud.google.com. You must sign in with the same Google account used during the synchronization.
Click the gear icon at the top left, near the chatbot name, and open the settings area. . If you haven't created a chatbot yet, follow the instructions below to create your first bot.
Copy the Project ID .
Make sure to choose US / GLOBAL on the top left of the Dialogflow dashboard .
Get Dialogflow CX Agent Name
Log in to the Dialogflow CX console by going to https://dialogflow.cloud.google.com/cx/.
Select the project of the desidered agent and go to the agents page. You can enter the agents page by selecting the agent and by clicking the top button Agents > View all agents .
Click the options menu for the desiderate agent in click Copy name .
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