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  • PSI Bot rich messages are automatically converted to Telegram rich messages when possible, otherwise they are removed from the message.

  • Telegram conversations and messages are compatible with routing and queue.

  • Dialogflow is supported, including the following features: Human takeover, PSI Bot rich messages, language detection and chatbot language switcher.

  • Follow-up message is supported, but the delay setting is ignored, the message is sent instantly.

  • Offline message is supported, but the timetable is not sent.

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