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PSI Bot rich messages are automatically converted to Viber rich messages when possible, otherwise they are removed from the message.
Viber conversations and messages are compatible with routing and queue.
Dialogflow is supported, including the following features: Human takeover, PSI Bot rich messages, language detection and chatbot language switcher.
Follow-up message is supported, but the delay setting is ignored, the message is sent instantly.
Offline message is supported, but the timetable is not sent.
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