Synchronization

To sync Slack click the button Start synchronization of the Settings > Slack area and follow the instructions.

Having Problems?

The synchronization of Slack may not be successful for a number of reasons; below are the most common ones:

Problem description	Solution
You can receive messages on Slack, but you cannot send messages from Slack to PSI Bot	Navigate to /apps/slack/post.php from your browser. If you receive a 403 - Forbidden error, you will need to contact your web hosting provider and ask them to set the correct file permissions for this file and/or to add a Firewall role to prevent the firewall from blocking the file. It must be allowed to be executed freely without any restrictions. Also, in Workspace Settings > Permissions, you must allow anyone to create public channels. If you have further issues please contact the Slack support team at https://api.slack.com/support.
Slack sync not working	Double check whether or not you chose a public Slack channel when you attempted to synchronize Slack. If you did not, try syncing Slack once again, this time choosing a public channel instead. The general channel is a good option.

Manually archive channels

To archive a channel in Slack, follow these steps:

• Open the Slack channel you want to archive.

• On the top right click the gear icon and select Additional options.

• Click the info icon in the top right area of the screen, then click the More icon, and then click Additional options.... Click Archive this channel.